Our SOLUTIONS FOR YOUR
BUSINESS PROCESSES

Server Administration

Server Administration

Our team offers services for Management of Bare Metal - AWS - GCP - Servers and hostload of other Panels.


Per-Ticket Server Administration

Ideal for businesses that require occasional server support without a long-term commitment. Our per-ticket service provides expert assistance whenever you need it, including server setup, troubleshooting, software installation, configuration changes, security updates, and issue resolution. Our certified support engineers are available 24/7 to resolve server-related problems quickly and efficiently.


Basic Server Administration

Our Basic Server Administration plan is designed for businesses that need reliable day-to-day server management. This monthly prepaid service includes initial server setup, server monitoring, software updates, server reconfiguration, routine maintenance, and proactive system health checks. Any services beyond the scope of the basic plan can be requested on a per-ticket basis, ensuring flexible and cost-effective support.

Included Services:

  • Initial server setup

  • Server monitoring

  • Software updates and patch management

  • Server reconfiguration

  • Basic security maintenance

  • 24/7 technical support

  • Optional per-ticket services for additional requirements


Advanced Server Administration

The Advanced Server Administration plan is ideal for organizations with in-house technical expertise that require assistance with complex server management tasks. This monthly prepaid service includes proactive performance monitoring, resource optimization, and advanced system administration to maintain maximum uptime and efficiency.

Included Services:

  • RAM usage monitoring

  • CPU and load average monitoring

  • Disk space and storage monitoring

  • Performance optimization

  • Advanced troubleshooting

  • Security updates and maintenance

  • Proactive health monitoring

  • 24/7 technical assistance


Full Server Administration

Merchant Tech Consulting's Full Server Administration service provides complete end-to-end server management for businesses that want a fully managed infrastructure. This comprehensive monthly service covers everything from server deployment and security hardening to performance optimization, scripting, disaster recovery, and ongoing monitoring.

Our experts proactively manage your servers to maximize uptime, improve performance, strengthen security, and minimize operational risks.

Included Services:

  • Complete server setup and configuration

  • Server hardening and security implementation

  • 24/7 monitoring and incident response

  • Software installation and updates

  • Performance tuning and optimization

  • Database and web server optimization

  • Custom scripting and automation

  • Server vulnerability assessments

  • Malware detection and hacked server recovery

  • Backup and disaster recovery assistance

  • Ongoing maintenance and technical support

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